Henry Chao, the chief digital architect for the Obama administration’s new online insurance marketplace, said he was deeply worried about the Web site’s debut saying, “Let’s just make sure it’s not a third-world experience.”
His fears have been realized. It is like a third-world experience!
For the past 12 days, a system costing more than $400 million and billed as a one-stop click-and-go hub for citizens seeking health insurance has thwarted the efforts of millions to simply log in.
Even some supporters of the Affordable Care Act worry that the flaws in the system, if not quickly fixed, could threaten the fiscal health of the insurance initiative, which depends on throngs of customers to spread the risk and keep prices low.
“These are not glitches,” said an insurance executive who has participated in many conference calls on the federal exchange.
Full report here.