This is more proof that the ObamaCare marketplace is hopelessly flawed. Now insurers get wrong data!
Insurers say the federal health-care marketplace is generating flawed data that is straining their ability to handle even the trickle of enrollees who have gotten through so far.
This shows that technological problems extend further than the website traffic and software issues that have already been identified.
Emerging errors include duplicate enrollments, spouses reported as children, missing data fields and suspect eligibility determinations, say executives at more than a dozen health plans.
Blue Cross & Blue Shield of Nebraska said it had to hire temporary workers to contact new customers directly to resolve inaccuracies in submissions. Medical Mutual of Ohio said one customer had successfully signed up for three of its plans.
“The longer this takes to resolve . . . the harder it will be to get people to come back and sign up,” said Aetna Chief Executive Mark Bertolini.